Reference

Terms and Conditions That Cover Your Account

These terms set out how your bcgme account works — what you can do, what we expect, and how payments through JazzCash, Easypaisa, and Raast are handled.

Account eligibility applies by regionJazzCash, Easypaisa, Raast coveredOne account per personTerms updated when policy changesPakistan-eligible regions only
bcgme Terms and Conditions That Cover Your Account
HOW WE OPERATE

How bcgme Applies These Terms Fairly

We apply these terms consistently across all accounts. Here is how we handle the areas that matter most to you — security, data, payments, and account changes.

Account Security

Login uses an OTP sent to your registered mobile number. Do not share your OTP with anyone. If you suspect unauthorised access, contact support immediately to lock your account.

Data Handling

We collect only what is needed to run your account — registration details, payment records, and session data. We do not sell your data to third parties outside our platform operations.

Payment Verification

When a JazzCash, Easypaisa, or Raast wallet name does not match your account name, we hold the transaction and contact you. This protects both parties and keeps withdrawals clean.

Requesting Changes

To update your registered details — mobile number, payment wallet, or contact email — submit a request through support. Changes take effect after verification is confirmed in writing.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you believe an action taken on your account was applied in error, contact us directly. We respond through the channels below and aim to address policy-related queries with a written response so you have a record of what was agreed.

Live Chat Reach our support team through the live chat window in your account dashboard for queries about account terms, payment holds, or access issues.
Email Support Send a written query to our support email for formal terms-related concerns. Include your registered account details so we can locate your record quickly.
Account Help Centre The help centre inside your account covers common terms questions — account limits, payment name matching, and what happens when a withdrawal is held for verification.

Common Questions About These Terms

These are the questions we hear most when it comes to account rules and how our terms work in practice. Each answer reflects how we actually handle the situation on the platform.

No. Each person may hold one account only. Duplicate accounts are closed when detected, and any balance held in a duplicate account is not returned.

We place a hold on the transaction and notify you by the contact method on your account. You will need to verify identity before the payment is released or reversed.

Contact support by email with your registered account details. We will provide a summary of the data we hold within a reasonable timeframe following identity verification.

We update terms when our rules change and notify you through your registered contact before the new version takes effect. Continued account use confirms acceptance.

Withdrawals go back to the wallet used for your original deposit. The wallet must be registered in your name and must match the name on your bcgme account.

Access depends on local law and is available only in eligible regions where the platform is permitted. Check your local regulations before opening an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.